Holly was extremely knowledgeable, resourceful, professional, and sensitive throughout my relationship with her as my REALTOR. In particular, she took much more than the anticipated interest in our home, which is 100 years old, including the history of Mount Prospect which is reflected in its architectural and renovation history. This house was quite different than most in the neighborhood, and thus comps were not as useful as is typical. Furthermore, the house was always expected to appeal to a select buyer with a preference for a narrow niche of houses, compared to most in Mount Prospect. We had a series of challenges, with pricing, repairs needed pre-listing, showings, and finally with a few legal issues that popped up on the buyers' end. She was able to provide excellent guidance and support during what turned out to be a period of trials and tribulations. She is not a quitter by any…
Holly was extremely knowledgeable, resourceful, professional, and sensitive throughout my relationship with her as my REALTOR. In particular, she took much more than the anticipated interest in our home, which is 100 years old, including the history of Mount Prospect which is reflected in its architectural and renovation history. This house was quite different than most in the neighborhood, and thus comps were not as useful as is typical. Furthermore, the house was always expected to appeal to a select buyer with a preference for a narrow niche of houses, compared to most in Mount Prospect. We had a series of challenges, with pricing, repairs needed pre-listing, showings, and finally with a few legal issues that popped up on the buyers' end. She was able to provide excellent guidance and support during what turned out to be a period of trials and tribulations. She is not a quitter by any means, and once she took us on as a client, worked committedly and resolutely toward achieving our goals.
Michele is the greatest agent on this entire site, and my wife and I are so fortunate to have been matched up with her. Throughout our buying process, she was focused on fully understanding our needs of what we were looking for in a house, and never once pushed anything, instead going on countless, and I mean countless, tours of houses to really understand what we were looking for. After our offer was accepted there were turbulent times with the sellers, but Michele stayed the course and remained focused, constantly checking in on how she can support us. In our buying process Michele went above and beyond what's traditionally asked of an agent, and recently checked in to see how we're liking it, spoiler alert, we love this house. I cannot recommend Michele enough, not only will she find you the house you love, but will stick by your side until well after you have the keys.
This recent sale was not the first time we have bought/sold a house with Holly and for good reason. As has been the case in the past, Holly went above and beyond for us during the entire process. She is extremely knowledgeable in all facets of real estate including buying/selling trends, housing market analysis, all of the do's/don'ts, and so much more. On top of that, she is always available to chat/meet and is able to help with all the odds and ends that go into buying/selling. Her and her team do so much of the leg work to help move the process along and it is very obvious that effective, clear, and consistent communication is a major calling card for her as a professional. I would without a doubt recommend Holly to anyone that is buying/selling in the future and whenever I need the use of a REALTOR again, Holly will be the only person I ever call.
Holly Kapsa Priestley helped my husband and I find our forever home. Holly is patient and extremely knowledgeable. We had some pretty specific requests but Holly stuck with us through a long search and upheld a positive attitude for us the whole time. Each home we walked through Holly would point out the good and bad so that we knew what we were getting in to! Although there can always be surprises, Holly would point things out that I may otherwise not have noticed. Holly kept us informed every step of the way, spending time telling us what to expect during the process and always checking in. Holly was very insightful during the negotiation process, providing all options to help us make the best decision. We are so happy with our home and so thankful for Holly!